As the world continues to turn and Windows goes thru numerous versions & updates, some releases of our system may find issues with the Sentinel SuperPro security key drivers. The site link below will enable you to download and install updated drivers ..
https://sentinel.gemalto.com/sentinel-drivers/
Search found 135 matches
- Wed Nov 28, 2018 10:24 am
- Forum: Emergency Issues
- Topic: Updated drivers for Sentinel SuperPro keys
- Replies: 0
- Views: 10723
- Thu Aug 16, 2018 1:03 pm
- Forum: Forum help and rules
- Topic: How to register for this site as of August 12, 2018
- Replies: 0
- Views: 15122
How to register for this site as of August 12, 2018
Hello Alliance Millsoft customers! Our support forum has been getting overwhelmed with bot attacks to register for our forum nearly weekly for a few months. It's not unusual for us to get 700 or more "new registrations" in a matter of hours. This site is setup to require an administrative approval o...
- Tue Mar 27, 2018 1:28 pm
- Forum: Emergency Issues
- Topic: Videos do not play in Windows 10
- Replies: 0
- Views: 8858
Videos do not play in Windows 10
We have had some instances where our training videos will not run in Windows 10 , and some situations where the video only starts to run maybe 5 minutes later. What is the cause of this and what's the solution? The cause .. Our videos, like most videos you will view on your computer are compressed ...
- Mon Feb 06, 2017 2:41 pm
- Forum: Emergency Issues
- Topic: Resetting Alliance toolbars to default setup
- Replies: 0
- Views: 10562
Resetting Alliance toolbars to default setup
The toolbars that The Assistant uses are editable so you can add buttons for printing or other tasks if you wish. However a little tinkering can also result in problems when tinkering goes too far. You can download a default set of toolbar files here .. http://alliancemillsoft.com/support/AssistantT...
- Thu Jan 12, 2017 2:34 pm
- Forum: Emergency Issues
- Topic: "edit an existing estimate" button closes Alliance
- Replies: 4
- Views: 24326
Re: "edit an existing estimate" button closes Alliance
It is Thursday January 12, 2017 and we've received reports of a new update to Dropbox that is creating this problem. Nice! Anyways, the procedures for fixing this issue are pretty much as noted above. Here is a copy/paste from the Dropbox support forum .. For Windows: - Download ShellExView and run...
- Mon Dec 12, 2016 4:37 pm
- Forum: Emergency Issues
- Topic: Estimate files switch if I click "summary" or other button
- Replies: 0
- Views: 12526
Estimate files switch if I click "summary" or other button
Sometimes have you noticed that you are no longer working in the estimate you thought you were? This can happen sometimes depending on your computer and OS. This is a bit weird and it's kind of a hard problem to spot. You have to have multiple estimates open and then click a button on the AMS estima...
- Mon Oct 10, 2016 12:42 pm
- Forum: Emergency Issues
- Topic: "edit an existing estimate" button closes Alliance
- Replies: 4
- Views: 24326
Re: "edit an existing estimate" button closes Alliance
In the post above I laid out adjustments that you can make to your system to continue using Microsoft OneDrive with The Assistant. However, Microsoft often installs OneDrive automatically during Microsoft Office installations. Hence there may be users that have OneDrive installed but are not using t...
- Thu Aug 11, 2016 10:30 pm
- Forum: Emergency Issues
- Topic: Upgraded to Windows 10 and have problems?
- Replies: 0
- Views: 11659
Upgraded to Windows 10 and have problems?
First, our system supports Windows 10 just fine. However, we have had a few clients having issues after performing a Windows 10 upgrade (NOT a new clean Windows 10 install). If it seems like you're having issues after upgrading your PC to Windows 10 .. could be pathing issues on a network installati...
- Thu Jun 23, 2016 3:54 pm
- Forum: Estimating with The Assistant
- Topic: Pulldowns
- Replies: 7
- Views: 31833
Re: Pulldowns
Wow, that's been bothering you for a couple of years? Well I'm glad we got that fixed for you.
- Thu Jun 23, 2016 3:21 pm
- Forum: Estimating with The Assistant
- Topic: Pulldowns
- Replies: 7
- Views: 31833
Re: Pulldowns
Thanks for the info. So let's try again. From your estimate or master estimate file go to the project summary, then use your cursor (the rectangle, not the mouse pointer) and using your arrow key move it to the right until you cannot move it anymore. You should see a button there to reset locations ...
- Thu Jun 23, 2016 2:33 pm
- Forum: Estimating with The Assistant
- Topic: Pulldowns
- Replies: 7
- Views: 31833
Re: Pulldowns
What company are you with? I believe that it's been in the system since around 2006 but I would like to check on the version you are using.
- Thu Jun 23, 2016 1:57 pm
- Forum: Estimating with The Assistant
- Topic: Pulldowns
- Replies: 7
- Views: 31833
Re: Pulldowns
Yes there is. Go to the project summary and move your cursor all the way to the right. There is a button there to reset locations. Does that help?
- Wed Jan 06, 2016 2:44 pm
- Forum: Emergency Issues
- Topic: After a new install the Planswift plugin does not work
- Replies: 0
- Views: 20000
After a new install the Planswift plugin does not work
Symptom .. a new install seems to work just fine for the Assistant Estimating System but when I go to use the Planswift plugin an error message quickly comes up and disappears. It say something about Windows registry keys not installed. Solution .. the installation was done on machine with UAC (user...
- Tue Dec 22, 2015 5:44 pm
- Forum: Emergency Issues
- Topic: AMS BACKUP contacts issues
- Replies: 3
- Views: 13448
Re: AMS BACKUP contacts issues
Great to hear Mike!
- Tue Dec 22, 2015 2:20 pm
- Forum: Emergency Issues
- Topic: AMS BACKUP contacts issues
- Replies: 3
- Views: 13448
Re: AMS BACKUP contacts issues
Mike
Have you tried to click thru the error and add another contact? That might work to rest the database. Otherwise you would need to send me your AMSLibrary file for review or revert to a backed up version of the AMSLibrary.
Have you tried to click thru the error and add another contact? That might work to rest the database. Otherwise you would need to send me your AMSLibrary file for review or revert to a backed up version of the AMSLibrary.