Suddenly things aren't working quite right step 3

Where to go when the system has problems
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John Whitling
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Joined: Tue Dec 04, 2007 6:14 pm

Suddenly things aren't working quite right step 3

Post by John Whitling » Wed Jan 17, 2007 11:02 am

So you've done step 1 and step 2 and now you're thinking, OK I've had enough .. I'm reinstalling Gen 2!". You can, of course do that.

You do not need to uninstall Gen 2 to reinstall it, BUT backup your master files first. What are your master files? They are your AMSLibrary and AMS master estimate files in your Assistant folder. If you are working on a network server they will be located on your server driver, otherwise they are on your C: drive, at C:\Assistant.

If you do reinstall and that does not fix the problem email us your master files and we can review them and fix the problem.
Thanks for participating!

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